Your safety

If you have any concerns about fire, gas or electrical safety or any other aspect of safety in your home please see below our top tips for home safety. We also have our professional friendly colleagues who are also available to help. You can contact your housing officer by using the find my housing officer page. 

Fire safety in and around your home

We take our responsibilities for fire safety very seriously. But you can play your part too.

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fire alarm

Our safety standards

We are committed to ensuring that arrangements are in place to deliver a range of Property Compliance Services and provide you with a safe place to live.

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LiveWest colleague

Health and safety in your home

By taking simple actions, you can protect yourself from hazards such as chemicals, slips, trips and falls and much more. 

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Spilled water bucket causing fall

Gas safety

It is important to us that your home is safe from any gas issues, including carbon monoxide and faulty appliances. 

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Have a question?

Find answers to frequently asked safety related questions

customer calling

Get in touch - please call 999 in an emergency

0300 123 8080

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Sign up for flood warnings

If you live in an area at risk of flooding, signing up for early flood warnings can give you extra time to prepare.

Sign up now