Report a repair

Before you report a repair please have as much information as possible about the problem so we can think about what needs to be done, and make sure we have everything we need to do the repair. We’ll need to know:

  • What needs repairing
  • What’s wrong with it
  • Where it is in your home.

It's also worth checking our leaflet Repairs: Explaining who's responsible before you report anything, to make sure it's something we cover.