Saturday 24 March 1-6pm - our phonelines may be interrupted during these hours. In case of emergency please call Centra on 02070 936437.
Email us at: firstname.lastname@example.org
Call us on:
- 08458 729729
Calls cost the same or less than your local rate, are free from mobiles (if part of your inclusive minutes) or will be charged at 2p per minute plus your network access charge, depending on your mobile plan.
- 01934 526000
Calls cost the same or less than your local rate from a BT landline (mobiles and other networks may vary)
We're open 8.30am-5pm Monday to Friday. We close on the last Wednesday of every month, 1-5pm, to work on improving the services we provide to you. Please leave a message during this time and we'll get back to you, or call again when we're open.
Visit our office at:
Weston Gateway Business Park
We're on a new development so your sat nav may not pick us up. Here's a map so you can see where we are, and we have a few parking spaces for visitors.
You can also use the Park and Ride car park (shown on the map) which is pay and display, or take the train to Worle Parkway train station too - it's a really short walk from the office.
Our out of hours service will be there to take your call. Call Centra on 02070 936437. You’ll get help with your emergency and they'll let us know you called so we can follow this up with you when we get back. You can use TypeTalk on this number too.
When we're open, please get in touch in the ways listed above. Out of hours, please contact Joanne Howe, PR & Corporate Communications Officer, on 07921 387048 (this number is for media enquiries only).
However you get in touch, our Customer Contact Team are happy to help and are a friendly bunch too! Have a look at our service standards in the Contact us section of the leaflet rack to find out what to expect when you get in touch. We look forward to hearing from you!