Buildings insurance

We’re usually responsible for your buildings insurance if:

  • You’re a shared owner and we own the freehold of your building
  • You’re a leaseholder and we own the freehold of your building
  • You own an apartment in a leasehold scheme for the elderly.

You pay for your share of the buildings insurance every month as part of your service charge. You will need to arrange your own contents insurance to cover personal possessions.


What does the buildings insurance cover?

For more information on what your policy covers, including the policy excess and contact details, please click on one of links below:

Summary of cover for shared owners

Summary of cover for leaseholders


How to make a claim

To make a claim or to obtain a copy of the full policy, please contact Arthur J. Gallagher Insurance Brokers Ltd directly on: 01245 341200, quoting policy number: 16/RSL/10316/A.
If you are reporting an emergency claim outside of normal office hours, please call: 0845 070 9500

If there is any damage to the communal areas for which Knightstone has responsibility, please contact us and we will deal with any claims.