A service charge pays for services that you share with your neighbours or are in addition to your rent. These can include: 

• Gardening and cleaning of common areas 
• Maintaining and replacing lifts 
• Employing an estate supervisor 
• Lighting communal areas.

The actual services you pay for and the amount you have to pay are explained in your tenancy agreement when you first move in.

Under the terms of your tenancy agreement we will consult with you if we increase, add to, remove, reduce or vary the services provided to you. This allows us to respond to what you and other residents want us to provide on the scheme.

The service charge is reviewed every year and we let you know of any changes a month before the change is due.

To view an extensive list of service charge items, please click the image on the left.  There's also a leaflet called Your service charges explained 2012 on the left, which tells you about our service charge process and the paperwork we'll send to you.

For more information see your tenant handbook or speak to your Housing Officer.