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Service standards contact and communication

Service standards contact and communication


Service standards contact and communication scorecard

  
 
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Contact us

All calls made to your local office are routed through to the Customer Contact Team (CCT), who are based at Station Road, Worle. This means we can be sure that there's always someone available to deal with your enquiries. Email talktous@knightstone.co.uk or call your local office below. Telephone lines are open:
 
9am-5pm Monday to Thursday
9am-4.45pm Friday

Outside of these hours please leave a message and we'll pick it up as soon as the office is open. If it's an emergency please contact our out of hours service Invicta Telecare on 01732 781966.

For more information, such as directions to the office click on the image to view a pdf (opens in a new window).
Central office
Station Road
Worle
Weston-super-Mare BS22 6AP
T: 01934 524300
     
Bristol office
Backfields House
Upper York Street
Bristol BS2 8WF
T: 0117 984 8100
 Contact details for Bristol office
Chippenham office
Unit 3, Greenways Business Park
Bellinger Close
Malmesbury Road
Chippenham SN15 1BN
T: 01249 765600
 Contact details Chippenham office
Taunton office
Blackbrook Business Park
Blackbrook Avenue
Taunton TA1 2PX
T: 01823 624200
 Contact details Taunton office
Poole office
129A Commercial Road
Parkstone
Poole BH14 0JD
T: 01202 505480
 Contact details Poole office

Report a repair

Click on the following link to visit our Report a repair page (opens in a new window): Report a repair

Want to work for us?

Have a look at our Jobs page for current vacancies or call us on 0845 850 5404 or email jobs@arcadiahousing.co.uk.

Buy a home

Click on the following link to visit our homeownership website, Nectar Homes (opens in a new window): www.nectarhomes.co.uk 

Press/Media enquiries

Melissa Escott
PR, Marketing and Communications Manager
T: 01934 524316
E: Melissa.Escott@arcadiahousing.co.uk

To see how we're doing against our service standards, have a look at the service standards contact and communication scorecard.

Last updated 27 January 2012