We take your feedback seriously, so it’s really important to complete your satisfaction survey. We’ll act directly on your comments, where possible. Here are some examples:

Adapting your home

Knightstone Court in Stallbridge, Dorset, is a sheltered housing scheme for residents over 55 years of age. Residents at the scheme told us they wanted walk in showers instead of baths, so that’s what we fitted.

Residents’ painting day

Residents in Poole enjoyed a painting day with an expert and professional presentation by our painting contractors.

A mock wall was used to demonstrate painting and decorating techniques for a real hands on learning experience. Areas covered included:

• Protection and preparation
• Filling
• Paints, materials and tools
• Rolling and brushing walls
• Decorating woodwork
• Cleaning tools and equipment.