What is anti social behaviour?

Anti social behaviour is acting in a manner that causes alarm, harassment or distress to someone who is not part of your household. To be anti social, the behaviour must be persistent, ongoing, and preventable (POP).

Please respect different lifestyle choices and recognise that there is a need to accept some behaviour even though you may disapprove of it.

Anti social behaviour includes:

• hate related incidents such as racist, homophobic and other discriminatory acts
• illegal drug taking or drug dealing and buying drugs on the street
• verbal abuse
• harassment
• intimidation
• violence or threats of violence
• loud noise
• criminal damage
• graffiti.

What you can do?

You may be able to resolve personal disputes and everyday nuisance problems by talking to your neighbour. Most people can be reasonable if approached in person. Your neighbour may not be aware that they are causing a problem.

When speaking to your neighbour, remember to:

• be calm and friendly and show you're happy to hear their point of view
• listen to what your neighbour says
• try not to interrupt the other person when they're talking
• stay in control and don't shout
• don't be abusive or aggressive
• politely remove yourself from the situation if you feel your neighbour is becoming unreasonable.

 
What we will do, we will

• listen to you and make an assessment of the problem
• be clear about what we can and can’t do
• agree an action plan with you to let you know what we'll do and what you'll do
• take action using informal methods through to tenancy enforcement and other court action depending on the nature of the problem
• keep you informed of progress made and action taken
• bring in the expertise of other agencies if needed (i.e. Local Council, the Police, other local community and support groups)
• recommend you take independent advice if needed
• deal with urgent repairs and removal of offensive graffiti within 24 hours
• offer support to all parties involved in order to find a resolution.

Report Anti-social behaviour now