Click on a link below to be directed to more information about that service.

Supported housing
Sheltered and extra care housing
Floating support

Copies of our service standards for all services are available on the left.


Supported housing

Supported housing is a step towards independent living. We provide housing, support and care services to help you to live independently in your community.

We provide a wide range of accommodation and support for:

• People with learning disabilities

We have two schemes with independent self contained apartments, with staff on site. We work in partnership with social services and care providers to make sure you get the support you need.

• Rough sleepers

If you have a history of rough sleeping, we provide temporary accommodation and will work with other providers to give support if you stay with us.

• People with mental health difficulties

We have a range of housing and support options. We’ll help you to recover and develop your own self management plan.

• People with physical and sensory impairment

If you’re physically disabled or have a sensory impairment, we have a number of flats available. We work closely with Occupational Therapists to make sure our accommodation and support meet your needs. We also have an aids and adaptations budget to help you maintain your independence.

• Young people

We provide accommodation, training and support to young people between the ages of 16-25 at our Foyers in Yeovil and Bristol. The Foyers have self contained accommodation and support, to help you to develop skills and achieve independence. Foyers are accredited by the Foyer Federation.

• Teenage parents

We provide six apartments for 16 to 19 year olds who are pregnant or who have very young children. We work closely with partners such as health visitors, Connexions and local colleges to offer support and help you develop parenting skills and achieve your goals.

• Women escaping abuse

We have a women’s refuge which provides a safe environment, offers support and an opportunity to explore a brighter future.

• People overcoming addiction

If you’ve suffered with substance abuse and alcohol misuse, we’ll support you to maintain your tenancy while you receive help. If you suffer from a mental health issue while overcoming an addiction we’ll offer additional support.

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Sheltered and extra care housing

Sheltered housing is accommodation, with support, to help people aged 60 or over live independently.

Accommodation is usually a group of flats and many have a communal laundry, guest room and lounge. Staff are based on site and a there’s 24 hour emergency call system.

The level of support you receive is flexible and reviewed regularly. We help you to stay in your home, rather than move to more specialist accommodation should your health deteriorate.

• Sheltered housing support includes:
• provides regular contact through calls
• community alarm system
• assistance with benefit claims
• provides financial advice on benefit entitlements
• assistance with aids and adaptations
• access external agencies.

Extra care housing is called very sheltered housing. You’ll have the same facilities and support as sheltered housing, as well as 24 hour care and support and a midday cooked meal.

Your local authority social care team will assess your need for care at the time you apply. The amount you pay will depend on your financial circumstances.

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Floating support

We provide support if you have housing related difficulties to maintain your home or move on to more appropriate accommodation.

Our support workers will help with issues such as debt, anti social behaviour, out of work, overcrowding and poor housing conditions.

We have lots of expertise in this area and provide floating support for:

• private residents
• residents of Registered Social Landlords
• council tenants
• homeowners
• homeless families living in bed and breakfast accommodation
• all age ranges
• gypsies and travellers
• ex-offenders.

Our service is funded by Supporting People and we help over 400 people in:

• Bournemouth (since 2003)
• Bristol (since 2003)
• South Gloucestershire (since 2008)
• Gloucestershire (since 2006).

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